Terms of service
Terms of Service
1. Overview
This website (nanogum.shop) is operated by NanoGum. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions (the "Terms"). These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, or merchants.
2. Medical & Health Disclaimer
NanoGum is a functional remineralising chewing gum formulated with nano-hydroxyapatite (nHA), xylitol, and mastic. It is a functional food/supplement that passively supports enamel health. NanoGum is not a dental treatment, it is not a prescription drug, and it is not intended to diagnose, treat, cure, or prevent any medical condition or disease. The information provided on this website, including verified customer testimonials and explanations of ingredient mechanisms, is for educational purposes only and does not substitute for professional medical or dental consultations.
3. Products and Pricing
We offer our products primarily to customers in the Republic of Ireland and the United Kingdom. All prices are listed in Euros (€). Pricing for our products, including the standard tiers (1-pack, 3-pack, and 6-pack options), is subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
4. 60-Day Money-Back Guarantee (Refund Policy)
To ensure compliance with transparent business practices and consumer protection standards, we provide a strict, risk-free refund policy. If you are unsatisfied with the product for any reason:
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You may request a full refund within 60 days of your original purchase date.
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No physical return of the product is required to receive your refund.
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There are no required forms to fill out and no questions asked.
To initiate a refund under this guarantee, simply reach out to our team via the contact form at nanogum.shop/pages/contact.
5. Billing and Account Information
We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks, but credit card information is always encrypted during transfer over networks.
6. Prohibited Uses
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content:
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For any unlawful purpose or to solicit others to perform or participate in any unlawful acts.
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To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
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To submit false or misleading information, or to engage in any form of fraudulent or dishonest behavior.
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To interfere with or circumvent the security features of the Service or any related website.
We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
7. Intellectual Property
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
8. Limitation of Liability
You acknowledge and agree that we may, in our sole discretion, without notice to you, suspend or terminate your access to the site. We do not warrant that the results that may be obtained from the use of the Service will be strictly accurate or entirely error-free.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Ireland.
10. Contact Information
Questions about the Terms of Service should be directed to our support team at nanogum.shop/pages/contact. Responses are typically provided within 24 hours.